SHIPPING & RETURNS
Shipping Policy
At KristiCreme, we offer affordable and reliable shipping options. Our shipping rates vary depending on the weight of your order and your location. We strive to fulfill orders within 3-5 business days and provide tracking information once your order has shipped. If you have any questions about shipping, please don't hesitate to contact us! We want you to be completely satisfied with your purchase from KristiCreme. If for any reason you are not satisfied, we accept returns and exchanges within 14 days of receiving your order. All items must be in their original condition with tags attached. To initiate a return or exchange, please contact us and we will provide further instructions. Please note that shipping costs are non-refundable. If you received free shipping on your order, the cost of shipping will be deducted from your refund.
Return & Exchange Policy
At KristiCreme, we stand behind the quality of our products. If for any reason you are not satisfied with your purchase, we are happy to offer a return or exchange within 14 days of receiving your order. All items must be in their original condition with tags attached. To initiate a return or exchange, please contact us and we will provide further instructions. Please note that shipping costs are non-refundable. If you received free shipping on your order, the cost of shipping will be deducted from your refund. If you have any questions or concerns about our return and exchange policy, please don't hesitate to contact us.